§ 1
Preliminary provisions
The online store, available at https://bazok.eu/shop/, is run by Bartosz Zelek, running a business under the name BazOk – Bartosz Zelek, entered into the Central Registration and Information on Economic Activity (CEIDG) in Poland. by the minister responsible for economy, NIP 734-355-01-00.
These regulations are addressed to Consumers and specify the rules and procedure for concluding a Distance Sales Agreement with a Consumer via the Store.
§ 2
Definitions
Consumer – a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to his or her business or professional activity.
Seller – a natural person running a business under the name BazOk – Bartosz Zelek, entered into the Central Registration and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP 734-355-01-00.
Customer – any entity making purchases via the Store.
Store – online store run by the Seller at the Internet address https://bazok.pl/sklep-internetowy/
Distance contract – a contract concluded with the Customer as part of an organized system for concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
Regulations – these regulations of the Store.
Order – the Customer’s declaration of will submitted using the Order Form and aimed directly at concluding a Sales Agreement for the Product or Products with the Seller.
Account – the customer’s account in the Store, which collects data provided by the Customer and information about Orders placed by him in the Store.
Registration form – a form available in the Store, enabling the creation of an Account.
Order form – an interactive form available in the Store enabling placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
Cart – an element of the Store’s software in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
Product – a movable item/service available in the Store that is the subject of the Sales Agreement between the Customer and the Seller
Sales Agreement – a Product sales agreement concluded between the Customer and the Seller via the Online Store. The Sales Agreement also means – depending on the features of the Product – a contract for the provision of services and a contract for specific work.
§ 3
Contact the Store
Seller’s address: Cieniawa 335, 33-333 Cieniawa, Poland
Seller’s e-mail address: kontakt@bazok.pl
Seller’s bank account number:
IBAN:
PL 35 1050 1722 1000 0092 4364 4771
Kod BIC SWIFT:
INGBPLPW
The Customer may communicate with the Seller using the addresses provided in this paragraph.
§ 4
Technical requirements
To use the Store, including viewing the Store’s assortment and placing orders for Products, you need end device with access to the Internet and a web browser, active e-mail account, cookie support enabled,
§ 5
General information
To the fullest extent permitted by law, the Seller is not liable for any disruptions, including interruptions in the operation of the Store caused by force majeure, unauthorized action of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
Browsing the Store’s assortment does not require creating an Account. The Customer may place orders for Products included in the Store’s assortment either after creating an Account in accordance with the provisions of § 6 of the Regulations.
The prices given in the Store are given in US Dollars and are gross prices (including VAT).
§ 6
Creating an Account in the Store
To create an Account in the Store, please complete the Registration Form. Creating an Account in the Store is free.
Logging in to the Account is done by entering the login and password established in the Registration Form.
The Customer may delete the Account at any time, without giving a reason and without incurring any fees, by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in § 3.
§ 7
Rules for placing an Order
To place an Order you must log in to the Store; select the Product that is the subject of the Order and then click the “Add to cart” button (or equivalent); log in; select one of the available payment methods, click the “order” button and, depending on the payment method, pay for the order within a specified period, subject to § 8 point 3.
§ 8
Delivery and payment methods offered
The customer will receive the electronic product via e-mail within 48 hours after payment has been received
The customer can use the following payment methods: Payment by transfer to the Seller’s account & Electronic payments
§ 9
Execution of the sales contract
The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declarations about the receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. When the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
The Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement – otherwise the order will be canceled.
The Product will be sent by the Seller within the time specified in its description (subject to section 5 of this paragraph), in the manner chosen by the Customer when placing the Order.
The beginning of the delivery period of the Product to the Customer is counted from the date of crediting the Seller’s bank account.
Product delivery via e-mail is free.
§ 10
Right to withdraw from the contract
The consumer may withdraw from the Sales Agreement without giving any reason within 14 days.
In the case of digital goods, the consumer loses the right to withdraw from the contract after using the service, i.e. after downloading the digital materials via the link received by e-mail after paying for the order.
The period specified in section 1 begins with the delivery of the Product to the Consumer or a person other than the carrier indicated by him.
The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the deadline.
The declaration may be sent by e-mail to kontakt@bazok.pl. The Seller will immediately send the Consumer confirmation of receipt of the declaration of withdrawal from the Agreement to the e-mail address provided by the Consumer.
Effects of withdrawal from the Agreement:
In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
In the event of withdrawal from the Agreement, the Seller shall immediately return to the Consumer, no later than within 14 days from the date of receipt of the Consumer’s declaration of withdrawal from the Agreement, all payments made by him, including the costs of delivering the goods, with the exception of additional costs resulting from the method of delivery chosen by the Consumer. other than the cheapest standard delivery method offered by the Seller.
The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not involve any costs for him.
If, due to the nature of the Product, it cannot be returned by regular mail, information about this, as well as the costs of returning the Product, will be included in the Product description in the Store.
§ 11
Complaint and warranty
The Sales Agreement covers new Products.
In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code.
Complaints should be submitted electronically to the Seller’s addresses provided in these Regulations.
The Seller will respond to the complaint immediately, no later than within 14 days, and if it does not do so within this period, it is considered that the Customer’s request is justified.
§ 12
Out-of-court methods of dealing with complaints and pursuing claims
Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, and Provincial Inspectorates of Inspections. Handlowa and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_zdrowie.php and http://www.uokik.gov.pl/wazne_adresy.php.
The consumer has the following exemplary options for using out-of-court methods of dealing with complaints and pursuing claims:
The consumer is entitled to apply to a permanent consumer arbitration court referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller.
The consumer is entitled to contact the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.
The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers).
§ 13
Personal data in the Online Store
The administrator of Customers’ personal data collected via the Online Store is the Seller.
Customers’ personal data collected by the administrator via the Online Store are collected for the purpose of implementing the Sales Agreement
The Administrator provides the collected personal data of the Customer to the selected entity handling the above payments in the Online Store.
The customer has the right to access and correct their data.
Providing personal data is voluntary, although failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this agreement.
§ 14
Final Provisions
Contracts concluded via the Online Store are concluded in English.
The Seller reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions, changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance.
In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services; Consumer Rights Act, Personal Data Protection Act.
The customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.
Any questions? Contact us!